Holiday season is around us and so is gifting. All of us have been givers and receivers. We know how tough it is to choose a gift; how thoughtful we were while choosing the right gift and the compromises we made while making the choice. When we have been a receiver,...
A few months ago, a lot has been debated about the utility of bell curves in appraising performance. Last Friday, I had the opportunity to discuss this with a panel of business leaders and HR leaders on this subject. While a few organizations have junked this tool...
I quit my job a few days ago after working in the firm for about 17 years. All these years, I enabled thousands of people find their next job and in many cases, their first job. During the last couple of weeks, I have suddenly come across a good number of people who...
Services industry has been in the forefront for the last two decades clearly. The sector has developed many new niches and broken many new grounds. One example is BPO and call centres have evolved into KPO. As we look around, we see deeper marriage between pure...