Post COVID-19, our world is certainly going to be different from what it was in the past. In some aspects, we may go back to our old habits, but in certain areas a new normal is going to set in. Remote working, for example, is certainly going to stay; various...
COVID-19 has shaken our old beliefs and started us on many new paradigms. With social distancing and remote working, many long-established norms for business meetings, decision making and working together are no longer relevant. A new normal is being set in place....
COVID-19 crisis is unique because it has impacted 195 countries in the world. Businesses are global these days; they have customers and suppliers spread over a large part of the world; their business processes are executed in different parts of the world. For example,...
Covid19 has caused widespread disruption in the world of work. Millions have started working from home; and at the same time, employers in certain industry sectors cannot let the work shift to individuals’ homes. Factories, assembly lines, construction sites,...
The Fourth Industrial Revolution (4IR) will disrupt our way of doing things as the previous versions did. Right from the first revolution in the early 19th century to the latest in the early 21st century, each time we see disruptions of several kinds and at the same...
Every organisation needs customers to buy its products, services or the purpose repeatedly over time. This loyalty leads to advocacy and hence, is critical for the growth of the organisation. We know, some organisations have done this well and thus, have stayed...