Haven’t we met people who aced their annual performance appraisals year after year, but were passed over when their boss vacated the position? What happens when someone is passed over? A person who earns top grades and top bonuses consistently nurtures the ambition to...
Our world has been changing fast in the last two decades due to the advent of digital technologies. Customer expectations are evolving and behaviours are transforming. Banks, cinema halls and ticket counters in the railway stations and booking centres do not see long...
Victories aren’t accidents. Leaders create them by injecting deliberate practice day in and day out. Most often the leaders have the right intent and complete knowledge of the right practices. However, they fail to put them into practice. It is easy to imagine and...
Cold calling can be a tough prospect. But, if you do it right, it’s well worth the time and effort. You’ll need to know the right way to approach it so you don’t lose leads before they even pick up. This list of 5 cold calling tips will keep...
During the pandemic, companies and businesses were faced with the dilemma of adapting and adjusting or simply shipping out. As a result, many had to pivot to new ways of working to survive the negative impact of lockdowns and physical distancing requirements on both...