Our world has been changing fast in the last two decades due to the advent of digital technologies. Customer expectations are evolving and behaviours are transforming. Banks, cinema halls and ticket counters in the railway stations and booking centres do not see long...
Victories aren’t accidents. Leaders create them by injecting deliberate practice day in and day out. Most often the leaders have the right intent and complete knowledge of the right practices. However, they fail to put them into practice. It is easy to imagine and...
Cold calling can be a tough prospect. But, if you do it right, it’s well worth the time and effort. You’ll need to know the right way to approach it so you don’t lose leads before they even pick up. This list of 5 cold calling tips will keep...
During the pandemic, companies and businesses were faced with the dilemma of adapting and adjusting or simply shipping out. As a result, many had to pivot to new ways of working to survive the negative impact of lockdowns and physical distancing requirements on both...
Our world is going increasingly digital; from shopping and payments to booking appointments, meeting people, consulting a doctor and studying in a school or college, we are using the internet and digital tools. With the arrival of cryptocurrencies and blockchain...
Economies are growing and human needs are evolving; technological developments have been continuous; social changes have been influencing human behaviours at work. Accordingly, businesses have been trying to adapt to the emerging situations and similarly, the...