Doing business in uncertain times
VUCA as a concept has been in use since the early 2000s to describe the situation many businesses started encountering frequently. There were several disruptions due to geopolitical developments, technological...
Engage employees before you do with customers
Every organisation needs customers to buy its products, services or the purpose repeatedly over time. This loyalty leads to advocacy and hence, is critical for the growth of the organisation....
Turning the tide
The ability to tide over a crisis is the mark of a robust organisation. And the HR can play a seminal role in turning threats into opportunities. The last major...
Hire People aligned with your organisation’s Purpose
Last week I was hearing Peter Betzel, Managing Director of IKEA India talk about IKEA’s history and ways of working. IKEA, the world’s largest in furniture and home furnishing says...
Making interns your future star employees
Four years ago, we started with a belief that we could make a difference in the way companies acquire talent for themselves. We were quick to get a bunch of...
Get employees to own their own performance
A couple of years ago, we heard the voices on the floor about delays in incentive payout. Naturally, it was an area of concern for our team members. We were...
Improve your NPS
Companies hold off-sites to look at their past performance, set their eyes on the future and review strategies to reach the goals in front of them. While reflecting on...
Can HR Drive Change?
Years ago, I was attending classes on EFQM Excellence model. I learnt, excellent leaders must do five things consistently, one of them is to lead the change initiatives from...
Re-imagining jobs in 2030
[et_pb_section bb_built=”1″ admin_label=”section” _builder_version=”3.0.47″][et_pb_row admin_label=”row” _builder_version=”3.0.47″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.89″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”light”] Prime Minister Narendra Modi has said, “People who change after change, will survive. People who...
How can we appreciate customer needs better?
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” said Sam Walton,...