Glass ceiling for women is often talked about. It was used first in 1978 by Marilyn Loden in a panel discussion to explain how women have to overcome many challenges to rise to the top of an organization. It has been forty years and we have had many stellar women...
Artificial intelligence has made headlines around the world in the last few years. Technological changes has impacted the recruitment process. Machines claim greater efficiency than human recruiters in picking out the best matches from a large database of candidates....
Organizations focus on customer experience and the moment of truth. They invest substantially to deliver superior experience to a customer – prospective as well as existing. It is the employees of the organization who make the difference right from the stage of...
Our society celebrates extraversion, the tendency to be outgoing, expressive, assertive and sociable. Schools and families tend to show disdain towards children who are reserved and tend to be quiet. We are told, human beings are gregarious and hence, we must improve...
Roger Federer became the first man to win 20 Grand Slams and quoted this old adage. It describes his situation beautifully. Yet there is a paradox here, especially in the world of sports. Age determines a lot about the performance levels because of the physical...
